Interfaith Extra Rewards Program
We're offering extra rewards to those customers who are part of 13 denominational partnerships starting at the end of this year!
We want you to know that we appreciate all of the hard work that you and your denomination do on behalf of small farmers. Based on the total amount of your purchases in a calendar year, you can earn rewards in the form of a dollar amount off an Equal Exchange product order.
This is a separate and additional program from (still-ongoing) Small Farmer Fund or the "Beans" reward program on the Equal Exchange webstore, created just for faith-based groups that are part of our official faith partnerships.
Accounts that reach at least $1,500 in yearly sales and belong to one of the following 13 interfaith partnership denominations can receive rewards through this special program: Baptist, Friends, Methodist, Unitarian Universalist, Jewish, Mennonite, Episcopalian, Presbyterian, United Church of Christ, Lutheran, Brethren, Disciples of Christ, and Catholic.
This program is tied to the calendar year. In July, we will send you an indicator of what your sales have been for the first 6 months of the year. The following January, you will get notified if you've reached one of the tiers and how to redeem a dollar amount off on an Equal Exchange order before the end of that year.
Annual EE Purchases
|3||$1,500 to $2,999||$30|
|2||$3,000 to $5,999||$60|
|1||$6,000 and above||$90|
While your online sales count towards these rewards, your reward must be redeemed over the phone with our customer service team.
How does this program work, and other FAQs
- What is this program?
Since 1996, Equal Exchange has partnered with faith-based groups who are the heart and soul of our community-based program. If you're a congregation or group that's part of our 13 denominational partnerships, we'll be offering you extra rewards starting at the end of this year. We want you to know that we appreciate all of the hard work that you and your denomination do on behalf of small farmers. Based on the total amount of your purchases in a calendar year you can earn rewards in the form of a dollar amount off an order that can be used for Equal Exchange products.
- Who is eligible for these rewards?
Accounts that reach at least $1,500 in yearly sales and belong to one of the following interfaith partnership denominations can receive rewards through this special program: Friends, Baptist, Methodist, Unitarian Universalist, Jewish, Mennonite, Episcopalian, Presbyterian, United Church of Christ, Lutheran, Brethren, Disciples of Christ, and Catholic. If your denomination does not yet have a formal partnership with Equal Exchange, we invite you to reach out to your denomination's central governing body to see if they would like to develop a partnership with Equal Exchange.
- How do we earn rewards?
Make your usual purchases throughout the year either by phone or on our webstore. As long as you have indicated that you're ordering as a group that is part of one of our interfaith partner denominations, we'll be tracking your account's sales each calendar year (January to December).
If you're not sure if you're already signed up as part of your denomination's program, if you order online you can verify this by going to 'My account' and log in to see your partnership information. If it's missing, or incorrect please email email@example.com or call 774-776-7366 and we'll make sure you're set up to start earning these extra rewards. You'll also want to be sure to let Customer Service know if you have multiple ordering accounts with Equal Exchange. We'll help you decide which one to use and deactivate the others so all of your orders get counted. We're unable to retroactively combine orders placed via multiple customer IDs and we want to be sure you're getting the rewards you deserve.
- How is this different than the Bean Rewards on the webstore and the Small Farmer Fund?
This is an additional program, separate from Small Farmer Fund or the "Bean Reward" program on the Equal Exchange webstore. Your purchases still count towards the Small Farmer Fund donation to your denominational partner and you can also earn Beans on webstore orders PLUS now you can earn extra rewards as a special perk, because you're part of a denominational partnership. Extra rewards can be earned on orders placed over the phone or by mail, as well as on web orders, but your yearly rewards coupon must be redeemed over the phone.
- What are the tiers and the corresponding reward?
Annual EE Purchases
3 $1,500 to $2,999 $30 2 $3,000 to $5,999 $60 1 $6,000 and above $90
- Can I find out what my sales are before the end of the year?
In July, you can call customer service at 774-776-7366 to find out where you are for the first half of the year.
- How will I be notified of my rewards and when can I redeem them?
This program is tied to the calendar year, January to December. You're actually already on your way to getting rewards for 2020 just by ordering products in 2019.
In January of 2020 we will email you to let you know that you've reached a reward tier. If you have your email on file with us (ie if you get our bi-weekly e-newsletters) then you will get this email. Ask Customer Service to add your email in if you aren't sure.
To find out what your reward is and put it towards an order, call Customer Service at 774-776-7366.
You can use that reward amount on an order in 2020, on any combination of Equal Exchange products ordered, but it must be redeemed by phone via our Customer Service team 774-776-7366 so we can make sure the correct rewards are being applied. Be sure to call us to use your reward code before December 31st of 2020 when your rewards reset to zero and will accumulate again based on your purchases made in 2020.
- What can we get with our rewards?
It's up to you! They can be used on any Equal Exchange products. Get thank-you gifts for the people who help out with your fair trade program. Buy some extra cases of products and re-sell them at your holiday sale to earn some extra money for your group or your cause. You can't go wrong with free, delicious, fairly traded products!
- We're a small congregation and don't spend $1,500 a year. Is there anything special for us?
You can still participate in our online “Bean Rewards” program which gives you points and rewards for smaller purchases and also includes opportunities to get bonus rewards for social media activities and writing product reviews. Learn more here >>
And what's more, you can always feel good knowing your purchases of any size count toward the Small Farmer Fund donation to your denominational partner.
- Will there be any way to see how we're doing for the first half of 2019, since you're already counting our purchases for this year?
If you'd like to know where you are as of July 2019, you can ask our Customer Service team by calling them at 774-776-7366. The next update you will be getting will be in January 2020.
- Can I get rewards for products I purchase for my home if my personal account is tied to a denominational partnership?
This rewards program is available to both individuals and groups, as long as your account is set up with a denominational partnership.
- Multiple people order for our church for different committees. For accounting reasons, we like it that way. Can we combine our purchases to get to a higher tier?
For the purpose of this program, we ask that if you'd like to participate you keep your purchases under one account.
- Our synagogue participates in your catalog fundraising program. Are those purchases eligible for rewards?
Unfortunately, we track catalog fundraising orders differently and cannot include them in this program at this time.
- Are shipping and icepack charges included when calculating rewards?
This program only tracks purchases of Equal Exchange products when calculating rewards.